Ace45 Terms and Conditions – Complete Guide to Using Our Services

Please read these Terms and Conditions carefully before using ace45 (hereinafter referred to as "ace45" or the "Platform"). By registering an account, logging in, or playing any game on ace45, you are deemed to have accepted these Terms and Conditions.

Ace45's Terms and Conditions are written in plain, clear language with Bangladeshi players in mind. However, this document is a legally binding agreement that governs the relationship between ace45 and its members. ace45 reserves the right to amend, revise, or update these terms at any time.

Ace45 is an entertainment gaming platform. Our services are strictly for adults aged 18 and above. ace45 does not condone underage gaming and maintains rigorous age verification measures.

The following conditions must be met to register on ace45:

• You must be at least 18 years old. ace45 may request identity documents for age verification at any time.
• Each person may hold only one ace45 account. If multiple accounts are found under the same identity, all accounts will be closed.
• If members of the same household use separate accounts from the same device or IP address, ace45 must be notified in advance.
• You must provide your correct name, address, phone number, and date of birth when registering on ace45. Providing inaccurate information may result in account termination.
• Ace45's services are not available to residents of countries or regions where online gaming is prohibited by law.

Ace45 follows KYC (Know Your Customer) procedures in line with international security standards. Each member may be required to provide the following documents:

• Identity Document: A clear photo of your National ID (NID), passport, or driving license.
• Proof of Address: Utility bill, bank statement, or government-issued letter (issued within the last 3 months).
• Payment Verification: Screenshot or proof of the mobile banking number or account used.

Ace45 typically requires KYC documents for a first withdrawal or for withdrawals exceeding BDT 10,000. Once documents are submitted, ace45 generally completes verification within 24-48 hours.

Ace45 accepts deposits via Mobile Banking, Nagad, Rocket, and other major mobile banking services in Bangladesh. The following rules apply to deposits on ace45:

• The minimum deposit amount on ace45 is BDT 200.
• The maximum single deposit on ace45 is BDT 50,000, though different limits may apply for VIP members.
• Funds deposited into ace45 may only be used within the account from which they were sent.
• Deposits made through third parties are strictly prohibited. ace45 reserves the right to return any such deposits.
• Deposits on ace45 are usually credited to your account instantly. If there is a delay, please contact the ace45 support team.

Ace45 does not charge any deposit fees. However, charges imposed by your mobile banking provider may apply, and these are beyond ace45's control.

The following conditions must be met to withdraw winnings from ace45:

• The minimum withdrawal amount on ace45 is BDT 500.
• The maximum daily withdrawal limit on ace45 is BDT 1,00,000, and this limit may be higher for VIP members.
• Withdrawals can only be processed to the same payment method used for the deposit.
• Ace45 may withhold withdrawals if KYC verification has not been completed.
• Bonus funds must meet the specified wagering requirements before any withdrawal can be made.
• For suspicious transactions, ace45 may take additional time to verify a withdrawal.

Ace45's bonus and promotion offers are designed specifically for Bangladeshi players. Each bonus has its own terms, but the following general rules apply to all bonuses:

• Wagering Requirements: Most ace45 bonuses carry a 30x-45x wagering requirement. This means you must wager the bonus amount 30 to 45 times before it can be withdrawn.
• Validity: Most ace45 bonuses are valid for 7-30 days. Any unused bonus will be forfeited once the validity period expires.
• Game Restrictions: Some bonuses cannot be used on certain games. Please use your bonus only on the games specified in the bonus terms.
• Maximum Bet: When playing with bonus funds, ace45 generally sets a maximum single bet limit of BDT 500.
• Bonus Abuse: If ace45 determines that a member is abusing the bonus system, ace45 may cancel the bonus and suspend the account.

Ace45's welcome bonus, reload bonus, cashback, and VIP rewards each carry their own terms. It is recommended that you read the details on ace45's promotions page before claiming any bonus.

All games on ace45 use internationally certified RNG (Random Number Generator) technology. This means every game outcome is completely random and cannot be predicted or manipulated by anyone.

• If a technical issue occurs during gameplay, ace45 reserves the right to void the affected round and refund the bet.
• If an abnormal win results from a game error or bug, ace45 may void that win.
• In the event of any dispute regarding ace45 game software, ace45's decision shall be final.
• If ace45 is notified or a game is suspended, stakes on any active bets will generally be refunded.

The following activities are strictly prohibited on ace45. Violating these rules may result in permanent account closure and forfeiture of all balances:

• Creating multiple accounts under the same identity.
• Using strategic gameplay or bonus abuse to exploit the bonus system.
• Using ace45 for illegal financial transactions (money laundering).
• Attempting to hack, crack, or gain unauthorized access to game software.
• Stealing another member's account credentials or defrauding other members.
• Behaving disrespectfully toward ace45 staff.
• Using automated bots or software to access ace45.

Ace45 always places responsible gaming as its top priority. Gaming is entertainment, not a source of income. ace45 wants every member to enjoy themselves within their own limits.

• Deposit Limits: Members can set their own daily, weekly, or monthly deposit limits on ace45.
• Loss Limits: ace45 lets you set your own limit on the maximum amount you can lose within a given period.
• Self-Exclusion: If you feel that gaming is becoming difficult to control, you can contact ace45 support to request a temporary or permanent self-exclusion.
• Cooling-Off: Members can temporarily deactivate their ace45 account for any period between 24 hours and 6 months.
• Reality Check: ace45 periodically reminds members how long they have been playing.

Gaming addiction is a serious issue. ace45 always advises members not to bet beyond their budget or chase losses with further bets. For more information, visit ace45's Responsible Gaming View the page.

Ace45 takes the protection of members' personal data very seriously. ace45 never sells members' personal information to third parties. ace45 uses member data only for the following purposes:

• Account management and identity verification.
• Payment processing and fraud prevention.
• Informing members about ace45 promotions and offers (with the member's consent).
• To meet legal and compliance requirements.

For more details on ace45's Privacy Policy Privacy Policy Read the page. ace45 uses SSL encryption and advanced cybersecurity technology to keep members' data secure.

Ace45 reserves the right to temporarily suspend or permanently close a member's account under the following circumstances:

• Violating the terms and conditions.
• Providing false information during KYC verification.
• Engaging in bonus abuse or any fraudulent activity.
• Upon detection of suspicious financial transactions.
• Upon the member's own request for self-exclusion.

Members may also request account closure at any time through ace45 support. Any balance remaining at the time of closure (excluding bonuses) will be refunded, provided KYC verification has been completed.

If you have a dispute or issue with ace45, please contact the ace45 support team first. ace45 takes every complaint seriously and aims to respond within 48 hours.

• Ace45's live chat support is available 24/7.
• You can reach us by email at: [email protected]
• Support tickets can also be submitted through the ace45 app.

If the ace45 support team is unable to resolve a dispute, it may be referred to an independent mediation body. ace45 is committed to resolving all disputes through a fair and transparent process.